You can cancel Do It Now Plus at any time, online, in a few clicks. The family owner (who bought Plus) cancels it; anyone can ask us by email.
How to cancel
- In the app: sign in as the family owner, open Settings → Plan → “Manage subscription”. That opens Paddle’s customer portal; choose “Cancel subscription” there.
- By email: write to support@hashkit.dev from the email address you bought with (or tell us that address). We’ll cancel it for you and confirm. This works even if you can’t sign in.
- Through Paddle: use the link in any of Paddle’s subscription emails (such as your receipt), or look up your purchase at paddle.net.
What happens when you cancel
- No more payments: the subscription doesn’t renew.
- Your family keeps Plus until the end of the period you’ve paid for, or until the end of the free month.
- During the free month, cancelling before it ends means you’re never charged.
- Nothing is deleted when Plus ends.
- Cancelling doesn’t refund the current period by itself. Within 14 days of a payment you can ask for a full refund of it — see the refund policy.
Deleting your account
If the family owner deletes their account (Settings → Your data), a subscription that could still charge is cancelled immediately at Paddle first. The rest of the family goes back to the free plan.